Communications Services

We believe communications means understanding the power and nuance of language. We know language isn’t just about words, and that a word doesn’t always have just one meaning or interpretation. We bring this nuanced respect of languages to the multilingual generations and communities we work with to ensure a sound communication strategy is not just about putting words on a page—it’s about meeting people where they are to build understanding, build bridges, and build community.

Toolkit and Resource Development

Like many people, we too are visual learners. That’s why we believe in creating toolkits and guides that cut across language to grow awareness and understanding. We do this in beautiful ways by partnering with local artists, designers, and writers who use their art to help tell a story.

Our resources include:

  • Our Seasonal Choi Guide and Choi Identification Guide help grocery shoppers find their way around Chinese greens and vegetables to buy local and support neighbourhood greengrocers. Looking to grow some Choi? Our Sprouting Choi Guide is great for beginners.
  • Our Chinatown Food Guides series will help you access the best that the neighbourhood has to offer. Don’t know where to go for lunch, which dry goods to select for making a healing soup, or where to pick up steam buns? We’ve got you covered. Try ordering in Cantonese while you are at it—our guides are multilingual and they include phonetic pronunciations. Pick up our forthcoming Bao Guides, Dried Goods Guides, and Chinatown Restaurant Guides at Chinatown House.
  • Our library of educational materials

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Design

Our design services is the right hand to our engagement and consulting offerings’ left hand. We can provide deliverables in various print and digital formats, from videos to posters to reports to interactive websites. We offer art and creative direction, user experience design and writing, and graphic design.

Our print deliverables include:

Our digital deliverables include:

Multilingual Communications

Information is power, and we believe in translation to involve multilingual communities in events, activities, and issues that impact them. Translation equity looks like: making accessible for people to understand the flow of information out, the input going in, and the dialogue in between. It also means taking the responsibility to translate both pertinent details and the nuances.

We can offer translation and interpretation services for your projects, specializing particularly in social and colloquial terms that our community and its various literacies can understand.

Our multilingual resources include:

  • Our Seasonal Choi Guide and Choi Identification Guide help grocery shoppers find their way around Chinese greens and vegetables to buy local and support neighbourhood greengrocers. Looking to grow some Choi? Our Sprouting Choi Guide is great for beginners.

Inquire about translation services   >

See our work   >

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